A Roof Emergency Doesn't Wait for Business Hours — Neither Do We
Active leak, storm damage, or a fallen limb through the roof deck: call first, we'll walk you through what to do while we're on the way.
What to Do While You're Waiting for Us
The first hour after a roof emergency matters more than any repair decision that comes later. A few things help limit damage before we arrive:
- Move valuables away from active drips and place a bucket or container to catch water if it's safe to do so.
- Don't go on the roof yourself — storm-damaged or wet roofs are unstable and slippery, and it's not worth the risk.
- Take photos from the ground if it's safe and you can see visible damage — useful for both us and your insurance company later.
- Shut off power to any affected room if water is near electrical fixtures, and call an electrician if you're unsure.
Our Emergency Response
- Phone triage — tell us what's happening so we can prioritize and bring the right materials.
- Emergency tarping or board-up to stop further water intrusion.
- Photos and a written summary of what we found and stabilized.
- A clear next step — permanent repair or replacement, scheduled once the immediate danger is handled.
What Usually Comes Next
Once your roof is tarped and stable, here's where the job typically goes.
Storm Damage Repair
Full inspection and documentation if a storm caused the emergency.
Learn more about Storm Damage RepairInsurance Claims Help
We document damage and support your claim from start to finish.
Learn more about Insurance Claims HelpEmergency Roofing Questions
What counts as a roofing emergency?
Active water intrusion, a tree limb or debris through the roof deck, a large section of missing shingles or decking exposed to weather, or storm damage severe enough that rain is getting into the attic or living space.
How fast can you get someone out?
We prioritize same-day tarping and stabilization for active leaks and storm damage whenever possible. Call (469) 461-6925 directly — that's faster than the contact form for anything urgent.
Is emergency tarping a permanent fix?
No — a tarp is a temporary stabilization measure to stop further water intrusion until we can schedule the actual repair or replacement. We'll be upfront about next steps and timeline when we tarp.
Do you charge extra for after-hours emergency calls?
We'll always tell you the cost before we come out. Call and we'll give you a straight answer for your specific situation.
Roof Emergency Right Now?
Call us day or night. We serve Dallas 75208 and Oak Cliff.